Frequently Asked Questions (FAQ)

Everything You Need to Know for a Seamless Stay

What are the check-in and check-out times at Adhisthana Villas?

  • Check-In: From 15:00 PM
  • Check-Out: By 12:00 PM

If you require an early check-in or late check-out, please contact us in advance. These requests are subject to availability and may incur additional charges.

What payment methods are accepted?

Adhisthana Villas accepts various payment methods for your convenience:

  • Virtual Accounts (Bank Transfer): Transfer funds to a designated virtual bank account.
  • Manual Bank Transfer: Direct bank transfers to our account.
  • Debit/Credit Cards: Major debit and credit cards are accepted for secure payments.
  • E-Wallets: Payments via popular e-wallet platforms.
  • Instant Payment Options: Such as BCA OneKlik and other similar services.

Please ensure that payment is completed by the deadline to confirm your reservation.

What is the cancellation policy?

Reservations cannot be canceled within 24 hours of the scheduled check-in time. For detailed information about our cancellation policy, please refer to our Terms & Conditions.

If you need to cancel your reservation or have specific questions about our policy, please contact us directly at info@adhisthanavillas.com or +62 8111-1177-199 We are here to assist you with any cancellation requests and provide further details as needed.

How do I reach Adhisthana Villas?

Adhisthana Villas is located in Central Java, Indonesia. For detailed directions and location information, please visit our Contact & Location page.

  • Address: Jl. Borobudur - Ngadiharjo No.Km 2.5, Borobudur, Magelang, Central Java, Indonesia 56553.
  • Accessibility: Our location is easily accessible from major transport routes. If you need further assistance with directions, please contact us.

Are there any amenities or services provided at the villas?

Our villas are designed to offer a luxurious and comfortable stay, including:

  • Private Pools: Each villa features a private pool for your relaxation.
  • Wi-Fi: Complimentary high-speed internet access throughout the villa.
  • Comfortable Living Areas: Well-appointed spaces for your convenience and comfort.
  • Garden Views: Enjoy lush greenery and serene surroundings from your villa.

Please note that spa treatments and airport transfers are not available.

What is the policy for special requests or additional services?

If you have special requests or require additional services during your stay, please inform us at the time of booking or contact us directly. We will do our best to accommodate your needs, but availability is not guaranteed.

Can I try this platform for free?

We offers a free trial of its platform for a limited time. During the trial period, you will have access to a limited set of features and functionality, but you will not be charged.

What should I do if I have a problem or need assistance during my stay?

If you encounter any issues or need assistance during your stay, please contact our on-site staff or reach out to us through the contact information provided on our Contact & Location Page. We are here to ensure that your stay is enjoyable and address any concerns promptly.

Are pets allowed at Adhisthana Villas?

For the comfort and order of all our guests, pets are not allowed at Adhisthana Villas. We appreciate your understanding and cooperation in maintaining a serene environment for everyone.

What is the policy regarding damages or loss?

Guests are responsible for any damages to the property or loss of personal belongings during their stay. If damages or issues are discovered that are not attributed to your stay, please notify our staff immediately.

We conduct a thorough inspection of the villa before and after each stay. Any damage found that is not related to your use of the property will be investigated and may result in additional charges. To avoid unexpected charges, please report any issues or damages promptly.

For any concerns or further information, feel free to contact us at info@adhisthanavillas.com.

How can I provide feedback about my stay?

We value your feedback and would love to hear about your experience. Please send your comments and suggestions to info@adhisthanavillas.com.